Animals aren’t the only things that are going extinct!

One of the most important things to me is customer service. I feel like it is going extinct. Between automated voices and smart phones…you can’t replace the human touch.

Don’t all of you hate having to push button after button to get to the right menu or option to have your question(s) answered? And doesn’t it just drive you insane that on some menus 0 [zero] is no longer for Operator, but an invalid response!?!?!

We are an instant gratification society, from weight loss to quitting smoking! So to use technology as an avenue for faster, better customer service…seems like a paradox. How can an automated voice get offended when I am yelling at them? I want a human now!

How can you expect to want “it” now and get “it” fast then complain about customer service? Buying a car is MAJOR! Just like buying a house…it is HUGE! Why would you not want to make the time to see the car, sit in the car, test drive the car, and meet the person you do business with? Think about it. Not take the time, but actually make the time because your car is worth this investment and so are you.

Your time is valuable and can never be replaced, I get that. I also get that I would not want to rush into making a MAJOR purchase without being thoughtful and concise.

That is where customer service comes in…having a professional to guide you, advise you, research for you, and work for you…no computer can do that (because it would actually be you pushing the buttons on the phone, and looking things up on the internet by typing). And who would you yell at if the car you bought didn’t have the rear arm rest in it because you thought you knew what you were getting when you read the website offering this for that on the car you want?

That’s right, people! There will always be competitive pricing, competitive products, but it’s who you want to do business with. It’s about who has the best customer service. Wouldn’t you agree? Good! Now, let’s start up our save customer service fund!  Why? Because you deserve it!

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Honda Loves Racing

To bring attention to a deep rooted affiliation with ‘fast’ and competitive, Honda’s marketing agency has developed a campaign to promote their involvement with IZOD IndyCar®.  The campaign also helps promote the INDY 500.

The “Fastest Seat in Sports” sweepstakes gives race enthusiasts the opportunity to win a ride in the IZOD IndyCar® two-seater driven by Andretti at one of 12 races for the 2012 IndyCar® season.  For the first time, this year’s sweepstakes prizes include rides in the Indy 500 and two international races in Brazil and China.

A 60-second version will first air during the Indy 500, and a 30-second version began airing April 1 to promote the sweepstakes.

Here’s a behind-the-scenes video showing the making of “Imagine”.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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Back from the future, it’s a concept, and it’s Honda’s NSX

When Acura pulled the satiny sheet off of the NSX concept at the Detroit auto show there was applause. And we don’t mean the meek clapping.  This was actual, apparently sincere applause for a car. Honda’s U.S. chief, Takanobu Ito, who served on the engineering team for the first NSX, appeared to inflate as he breathed in the goodwill.

“In this new era, even as we focus on the fun to drive spirit of the NSX, I think a supercar must respond positively to environmental responsibilities,” said Honda president Takanobu Itoh.

VTEC V6 direct injection engine dated 2 Electric Motor Drive Unit. “Sport Hybrid System SH-AWD will make the Honda NSX a remarkable expression of Acura idea to create a synergy between man and machine,” said Takanobu Ito, president and CEO of Honda Motor Company, told journalists while in Detroit.

The legendary NSX supercar will be reborn in 2015.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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Celebrities and their Cars

We all love cars but here are five celebrities who LOVE cars!

Ralph Lauren

Ralph Lauren’s passion for style is certainly illustrious, but it may indeed be eclipsed by his passion for automobiles.  The fashion magnate himself has one of the world’s most impressive car collections, a private grouping spanning nearly 100 years of automotive history featuring the most lust-worthy marques.  A 1938 Bugatti, a 1958 Ferrari Testa Rossa and a 2010 Lamborghini Murielago highlight his private stock, rounding out a collection of automobiles that rivals some of the world’s best.  Lauren’s garage is a museum of automotive history, an archive of performance machines that represent the finest achievements in Motorsports.

Rowan Atkinson (Mr. Bean)

As Mr. Bean, he always left chaos in his wake.  In August 2011 Rowan Atkinson was involved in a real-life disaster, crashing his 240mph supercar as he drove home from work on a spoof spy movie. The comedy star lost control of his McLaren F1, careening across the median into a tree and a road sign before the £635,000 sports car burst into flames. He walked from the car waited for an ambulance.Nick Mason

When he isn’t busy being the drummer for Pink Floyd, Nick Mason is an avid classic and luxury auto enthusiast.  Mason has a passion for fast cars, luxury cars and competed in the Le Mans 24 Hours race five times.  In his garage lurk the likes of Ferrari, Porsche 962, Bentley, Aston Martin, Jaguar, and Bugatti.

Jerry Seinfeld

You’d probably never think it, but funny man Jerry Seinfeld is a pretty hopped up gear head.

Now that he’s semi-retired with millions of greenbacks in the bank, the New York native finally has time to indulge in his favorite pastime – Porsche’s.  Seinfeld has no less than 60 cars in his collection.

Jay Leno

Perhaps the most famed celebrity who loves all that is auto; Leno’s luxury car collection includes approximately 200 specimens, including Bugatti and a jet-powered motorcycle.  Hey, whatever grinds his gears. Leno employs a full-time staff of four mechanics/fabricators to maintain his fleet of luxury cars.  He also has a complete workshop, and simply calls on his way to work to have the car of his choice ready for him.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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