The photo above is a .jpg you see everywhere now. It’s amazing how much apart of our lives Facebook and other social media is. Key word being “social” you know what I mean? So I am going to go on a personal rant. And since this is a blog, I am entitled.
I believe in getting what you pay for, being treated with respect, and treating others with respect. So when it comes to getting what you want, say in a purchase…what happened to the good old-fashioned way of picking up a phone and asking for the manager? Or writing a letter to the manager? We have gotten bratty in this digital age of fast emails (hey! that’s an idea…emailing a manager) and high-speed internet access.
Soooooo, if we use social media for fun and to catch up with family and friends…why do people want to use it as an avenue to get what they want by slamming the business they made a purchase from or received a service they weren’t happy about on Facebook and any other social media site? Whew! That took a lot of air, and is a run on sentence! Once again, allowable since this is a blog and not an English paper due Sophomore year at your favorite College or University.
Anyway, Facebook is NOT the place to go off and get your way. Even though it works. Sometimes. But someone has to put a stop to it. Otherwise, review sites will go out of business. Not. My point is, social media is for socializing…not complaining. Therefore, I ask…if you have a problem, don’t use social media to get your way. Contact the management team of the business you have a problem with or write a review.
Not all businesses are out to get you. There are plenty of businesses out there (us) that will work to find a resolution for you that is fair. So I am making a declaration now…I’m keeping our social media page what it is supposed to be: social media. If you have a gripe, contact management. Because our social media page, and the people that participate on our social media page don’t deserve to read about your unhappiness. That’s what review pages are about.
Let me clarify: I will delete any complaints targeted at our dealership. Because as many people that you want to read your complaint, to cause us to suffer or buckle down and get your way…there are more people that contact us to let us know they don’t appreciate your comments and want them deleted. And I am only to happy to comply.
Thank you for reading and understanding that our social media is just that.