PLEASE NOTE!

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The photo above is a .jpg you see everywhere now. It’s amazing how much apart of our lives Facebook and other social media is. Key word being “social” you know what I mean? So I am going to go on a personal rant. And since this is a blog, I am entitled.

I believe in getting what you pay for, being treated with respect, and treating others with respect. So when it comes to getting what you want, say in a purchase…what happened to the good old-fashioned way of picking up a phone and asking for the manager? Or writing a letter to the manager? We have gotten bratty in this digital age of fast emails (hey! that’s an idea…emailing a manager) and high-speed internet access.

Soooooo, if we use social media for fun and to catch up with family and friends…why do people want to use it as an avenue to get what they want by slamming the business they made a purchase from or received a service they weren’t happy about on Facebook and any other social media site? Whew! That took a lot of air, and is a run on sentence! Once again, allowable since this is a blog and not an English paper due Sophomore year at your favorite College or University.

Anyway, Facebook is NOT the place to go off and get your way. Even though it works. Sometimes. But someone has to put a stop to it. Otherwise, review sites will go out of business. Not. My point is, social media is for socializing…not complaining. Therefore, I ask…if you have a problem, don’t use social media to get your way. Contact the management team of the business you have a problem with or write a review.

Not all businesses are out to get you. There are plenty of businesses out there (us) that will work to find a resolution for you that is fair. So I am making a declaration now…I’m keeping our social media page what it is supposed to be: social media. If you have a gripe, contact management.  Because our social media page, and the people that participate on our social media page don’t deserve to read about your unhappiness. That’s what review pages are about.

Let me clarify: I will delete any complaints targeted at our dealership. Because as many people that you want to read your complaint, to cause us to suffer or buckle down and get your way…there are more people that contact us to let us know they don’t appreciate your comments and want them deleted. And I am only to happy to comply.

Thank you for reading and understanding that our social media is just that.

YOU Are YOUR Best Car Buying Guide

Is there really such a thing as the best way to buy a car or the right way to buy a car? No, there really isn’t. The only right way to buy a car is the way YOU feel is best. Am I right? Or am I right? Because you are different from everyone else out there buying a brand new car. How can there be a science to buying a car when we are all different with different personalities…and don’t get me started on the person assisting you with your car purchase. That adds a whole new dimension to the  process

You may not care what you get when buying your new car, as long as it’s the best price OTD and the negotiations happen the way you envision from reading all the guides, articles, and books on car buying. But there is no science to this. Maybe a little math.

So take the equation: shopper + car + price = happy customer. How can you honestly configure a way to make this equation work perfectly every time? You can’t. I’m not saying it’s impossible…wait…maybe I am. But we are emotionally made up human beings. Otherwise, we would all drive the same car, in the same trim, with the same color. That’s not going to happen because I want to stand out from you. Ha! Ha! Ha! And we aren’t Vulcans.

Car buying guide at it’s best:

  • Do your homework on what you need for your driving lifestyle.
  • Then…and only then…go and test drive and get a feel for the car you want.
  • Lastly, the math…add it all up just like Mama always said, if you have the money for it, you buy it. If not…get what you can afford. You remember the saying about hamburger and filet…

So trust YOURSELF when buying YOUR next car…not someone else. Because it’s YOUR car, YOU drive it, and YOU pay for it. And if all else fails…go in with YOUR best price. Because YOUR best price isn’t the same as my best price or ayone elses. Therefore,  the dealer’s best price doesn’t matter, it’s YOUR price that counts.

Animals aren’t the only things that are going extinct!

One of the most important things to me is customer service. I feel like it is going extinct. Between automated voices and smart phones…you can’t replace the human touch.

Don’t all of you hate having to push button after button to get to the right menu or option to have your question(s) answered? And doesn’t it just drive you insane that on some menus 0 [zero] is no longer for Operator, but an invalid response!?!?!

We are an instant gratification society, from weight loss to quitting smoking! So to use technology as an avenue for faster, better customer service…seems like a paradox. How can an automated voice get offended when I am yelling at them? I want a human now!

How can you expect to want “it” now and get “it” fast then complain about customer service? Buying a car is MAJOR! Just like buying a house…it is HUGE! Why would you not want to make the time to see the car, sit in the car, test drive the car, and meet the person you do business with? Think about it. Not take the time, but actually make the time because your car is worth this investment and so are you.

Your time is valuable and can never be replaced, I get that. I also get that I would not want to rush into making a MAJOR purchase without being thoughtful and concise.

That is where customer service comes in…having a professional to guide you, advise you, research for you, and work for you…no computer can do that (because it would actually be you pushing the buttons on the phone, and looking things up on the internet by typing). And who would you yell at if the car you bought didn’t have the rear arm rest in it because you thought you knew what you were getting when you read the website offering this for that on the car you want?

That’s right, people! There will always be competitive pricing, competitive products, but it’s who you want to do business with. It’s about who has the best customer service. Wouldn’t you agree? Good! Now, let’s start up our save customer service fund!  Why? Because you deserve it!

Winds of March

Here in Cary, North Carolina, March did not roar in like a lion. It came in with clouds and really cold temperatures. That doesn’t seem like a lion’s roar as much as a hyena laughing.

But here at AutoPark Honda of Cary, our first day of March roared in like a lion. The showroom was bursting with people and noise. It was very carnivalistic. (I love blogging because you can create words.) And cars were being sold left and right. It seemed like people thought it was the end of the month, at the end of the year of a model being discontinued and the prices were slashed!

This is what car dealerships like…hustle and bustle, people, noise, energy…and don’t forget the smell of popcorn. We have that popping all day long at AutoPark Honda of Cary!

The winds of March may not have ushered in like a lion weather-wise, but it sure did roar in at AutoPark Honda of Cary. Looks like it will roar out going into April too.

Perfect Gift

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So Valentine’s Day is fastly approaching…have you gotten your Sweetie a gift yet? No, no, no. I’m not going to suggest you get your loved one a car. I mean, if you are thinking  about that, then you have been considering a car purchase already. And it’s actually a great idea, but hey…it’s Valentine’s Day and most people want something romantic. But I can tell you, getting a brand new, or new to you, car for a gift on any special occasion is the most fabulous thing ever! And very romantic…think about it…

A Honda for your Teen

You have teenagers, they always need to borrow the car and summer break is only a few months away. They always want to borrow the car a lot more in the summer… to get to their job, their friend’s house or to an activity.  Let’s say you’re going to buy them their own car to teach them about responsibility. Vroomgirls.com recently compiled a list of ‘6 Best New Cars For Your Teenage‘.

Here’s what they had to say about the Honda Fit:

“The Honda Fit is one of our favorite small cars for drivers of any age. Despite its diminutive, easy-to-park size, the Fit’s back seat seems impossibly big, and the 20.6 cubic foot cargo bay and fancy folding rear seat means the Honda Fit can accommodate all the gear your active teen can throw into it. The Fit’s simple control layout and big windows make for easy, distraction free driving, and while the Honda Fit isn’t the cheapest small car, it’s built to last — Hondas are notoriously trouble-free, which means the Fit can serve your teen driver through high school, college, grad school, and well into that first job, and will even accommodate car seats and baby strollers. In fact, it’s entirely possible that your teen-age Honda Fit driver may end up as an adult with a teen-age Honda Fit.”

We have new Honda Fits on the lot, so stop by Autopark Honda we’ve got you covered!

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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Alternatives to High Gas Prices

Fuel prices are above $3.80 per gallon nationally… and it’s not going to drop drastically any time soon, or ever. As fuel prices continue to rise, customers are more interested in fuel-efficient compacts and hybrids to find relief from the pump.

A recent survey of car shoppers on kbb.com found that 51% of respondents are now considering a smaller, more fuel-efficient vehicle, while 20% are considering an alternative-fuel vehicle such as a diesel or hybrid.  Did you know Honda was the very first auto manufacturer to offer a mass-production hybrid model for the U.S.?

What are your Honda ‘fuel efficient, hybrid, alternative to fuel’ options?

Here’s the lowdown: (all mpg totals are estimated)

So if you’re looking for an environmentally responsible car that fits your budget and your lifestyle, visit Autopark Honda, we’ve got plenty of options for you.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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The Hybrid winner is… the 2012 Honda Insight

Kelley Blue Book published their 2012 Total Cost of Ownership Awards list and guess who won the Hybrid Car category: The 2012 Honda Insight!

“An affordable and attractive entry point to the super-efficient gasoline-electric realm, the Honda Insight shares powertrain elements with the Honda Civic Hybrid and receives aerodynamic revisions for 2012 that further enhance its already stellar EPA ratings. The Insight’s lower fair purchase price and subsequent lower depreciation figure helped this five-passenger five-door claim top spot in the Hybrid Car category over its sportier two-seat cousin, the Honda CR- Z.” (Kelley Blue Book’s write up of the 2012 Honda Insight)

The Total Cost of Ownership Awards looks at many factors when choosing a winner. While initial price is always a prime focus when making a new vehicle purchase decision, ultimately the ‘best deal’ also entails factoring in a number of other elements that can have an equally meaningful impact on long-term expenses. To help bring those big picture details into focus, Kelley Blue Book calculated and integrated data from eight different categories to come up with real-world bottom-line figure that allows for direct comparisons to be made over a five-year period.

If you’re interested in becoming a little more green this year stop by Autopark Honda, take an Insight out for a test drive and see what all the fuss is about.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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2012 Honda Odyssey: Best Minivan Award

The 2012 Honda Odyssey has received the 2012 MotorWeek Drivers’ Choice Award for Best Minivan. This is the sixth time the Odyssey has garnered the Drivers’ Choice Award from MotorWeek, with Honda’s benchmark minivan having won the award in back-to-back years in 1999/2000, 2005/2006 and now 2011/2012. MotorWeek looks at the factors mattering most to consumers – price, practicality, performance and fuel efficiency – when selecting the winner.

“When it comes to vacationing with lots of family and friends, and carrying all their belongings, we can’t think of a more comfortable way to do it than in the Honda Odyssey.  And that’s why it’s back again this year as our Best Minivan. Despite a new Nissan Quest and revamped Chrysler vans, we still prefer the Odyssey’s extra smooth ride, Accord-like handling, and cavernous cabin. But most of all, we love its class leading 28-MPG Highway fuel economy rating.” says MotorWeek.

Here are some of the facts: (visit us to learn more)

  • Transmission: 5-Speed Automatic / 6-Speed Automatic
  • Engine:  3.5L, V6, 24-valve SOHC i-VTEC, 248-hp, 250 lbs/ft of torque,
  • Length/weight: 202.9 inches / 4337 – 4560 lbs
  • Wheelbase: 118.1 inches
  • EPA fuel economy: 18 city / 27 highway / 21 combined (5 speed), 19 city / 28 highway / 22 combined (6 speed)
  • Cargo capacity: 38.4 cubic feet (behind the 3rd row)

It has also earned a 5-Star overall safety rating from both NHTSA and is the Top Safety Pick by the IIHS, an achievement that no other currently tested minivan can match.

Stop by Autopark Honda, take an Odyssey out for a test drive and see what all the fuss is about.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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Why it’s Important to Buy Genuine Honda Parts & Accessories

I read a study a few weeks ago that said, “The average age of cars and light trucks currently in operation in the U.S. has increased to 10.8 years”. It was written by Polk, a leading global automotive market intelligence firm.

This study tells me it’s important for Honda drivers to take care of the vehicles they buy. The core of Honda quality exists in every part of your vehicle. Genuine Honda Parts are manufactured to strict quality standards for an exact fit and precise operation. When you choose Genuine Honda Parts, you can count on the highest quality standards imposed by Honda engineers. Each part works in conjunction with others to produce a single output. Many non-genuine parts may claim to be reliable, but they are not produced to meet Honda’s engineering and material specifications. Compromise one part and you may unknowingly compromise a whole system.

So if you’re looking to inject a distinctive feel into your vehicle or replace a worn out part, stick with Genuine Honda parts and accessories to make sure the relationship you have with your Honda is a long one… just ask Million Mile Joe!

Stop by Autopark Honda… our dealership is an expert at personalization and customization.

2100 AutoPark Boulevard
Cary,  NC  27511

919-439-7982

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